# Plans and Situated Actions: The Problem of Human-Machine Communication

- **Author**: Lucy A. Suchman
- **Year**: 1987
- **Summary**: A groundbreaking work in Human-Computer Interaction (HCI). Suchman, an anthropologist, critiqued the classical AI view of planning. She argued that human action is not the execution of pre-defined plans but is 'situated'—it arises improvisationally from the context of the situation. This implies that for effective HCI, machines must be able to understand and adapt to the user's unfolding situation, not just follow rigid commands.
- **Link**: https://www.cambridge.org/core/books/plans-and-situated-actions/999905A4A2A5A5A5A5A5A5A5A5A5A5A5
